What Our Customers Are Saying
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Robert Carney, Raleigh, NC
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My wife Rebecca and I had THE BEST time, and experience with ALL of the staff members. Let me count the ways, wait, I cant count that high! So, to begin, as alway at team power sports, it starts with a genuine warm welcome, and an open invitation to look around. From there it gets better, for example, DC, an extremely knowledgeable and attentive young man greets us warmly and assures ushe is there to assist in anyway that he can help, just give a shout. Totally cool and laid back, and so young it seems. Wise for his short time here on Earth. We have nothing but the highest regard for DC and his fellow Moto dudes and dudettes Sev, Dillon (Dylan), Athena, Chris, Ethan and Lugo are all aces! These folks, DC, Dylan and Sev all have gone several hundred miles above and beyond. Athena and Rachel, both serious riders, brought a special kinship to Becky making her feel respected and welcome, as did ALL of the guys. These folks took the TIME, and Listened well enough to know our thoughts and desires vis a vis riding and latter years adventure for geezers. As a result they hooked us up with Absolutely the right machine for US. They could have made a lot more money, fortunately for us, DC, Sev, Dylan et al are more interested in doing the right thing, and providing right advice, council, and the perfect bike for us. Believe or not DC even farkled her perfectly for my needs and desires, never asked what I might like. he and Sev sussed it just from that ever important reading between the lines. DC, said with a wink farkles were already there. They were perfect, just as I pictured in my mind, they must have all been listening !
Thank you one and all, Kevin and Becky. @home in Chapel HillKevin Ryan, Chapel Hill, NC -
I was very very satisfied with the treatment and the professional service I received in buying my ATV everyone was very nice and manageable and that means a lot to me as a customer. Meredith help me out and make sure that my process went through and very well in a timely manner.
Troy Lee, Benson, NC -
Been so excited about the SRAM. Forgot to thank all of you at TPS. Everyone was so nice and helpful. A very easy and pleasant experience. Thanks again guys. Loving my new Scram. Already put several hundred miles on it.
-Anonymous -
TPS Raleigh is a great motorcycle destination all under one roof. Shout out to Christian Antonie Biagiarelli in the parts Department for his attention to detail, his excitement for motorcycles and helping people and he is always professional and attentive to the customers needs. I trust this dealership with all my motorcycling needs, that's why I have purchased five new machines from them over the years. Keep up the Great service TPS and thank you.
Neil Antieau -
Purchased a new SR/F yesterday from this dealership, and I cant say enough good things about my experience there. Thanks to Brad (sales), Dylan (sales manager), and Sev (admin) for their help.
Joseph Moyer, Myrtle Beach, SC -
Purchased a new SR/F yesterday from this dealership, and I cant say enough good things about my experience there. Thanks to Brad (sales), Dylan (sales manager), and Sev (admin) for their help.
Joseph Moyer, Myrtle Beach, SC -
A great experience! They were very helpful in getting me on my first bike. Tommy was straight up and super helpful from the start, and the rest of the staff was just as nice and knowledgeable, all the way up to delivery! Will be recommending to everyone I know! Thanks again for everything!
JP Hermann, Cary, NC -
They are very nice people here and they make you feel welcome
-Anonymous -
My dad bought his Royal Enfield here so when I started to look for my first bike he suggested checking out TPS. I can say that after going there the staff was super helpful and encouraging to a new rider.... and I even came home with a new Himalayan.
Kyle Hanssard, Rougemont, NC -
"Let me preface this by explaining that I live in FAYETTEVILLE NC, I bought my Audi in South Carolina and my F 450 in Florida. However I purchased my ZX 14R in Raleigh NC from TPS Raleigh. You may ask, well why do all of that traveling when there is are Audi dealers in NC as well as Ford dealers. Not to mention a Kawasaki dealer right there in Fayetteville, Simple.....CUSTOMER SERVICE. I've since been on the prowl for an NEW ZX14R and in the event I pull the trigger, it's a done deal at TPS Raleigh. I went to look at a bike and the staff was courteous and professional, I spoke with Andrew Mitchel who was more than helpful. Didn't beat me over the head and try to force the bike down my throat. Listened to my concerns and AVAILED HIMSELF. He has also done a superb job on the follow up. THIS IS WHAT EARNS AND KEEPS CUSTOMERS!! It pleased me greatly to be able to write a glowing review, the last two were SCATHING. TPS Raleigh earned my business before and in the event I do purchase another bike, they will have my business again. OUTSTANDING JOB Mr Mitchel!"
Anthony Bennettt, Fayetteville, NC -
Just bought a nice little Royal Enfield from TPS. Overall good experience! They are helpful to all types of riders.
Sam Hanssard, Rougemont, NC -
Sales staff met me on entry & offered assistance. Upon request, staff answered all my questions & provided advice as needed. Im an older female who came alone to purchase an ATV for my hunting needs. Staff took me SERIOUSLY & gave me a good deal & not considering that I am female. So if you gals are looking for fair treatment & professionalism, Team Powersports is the place to shop. Thanks to Andrew, Seav & Dillon.
Linda Vaughan, Roanoke Rapids, NC -
First time Ive taken my bike in for service and the overall experience was first class. Mason and the guys were courteous, knowledgeable, and got me in and out with outstanding service. Ive found my new go to bike shop. Ive been riding for43 years and Id recommend these guys to anyone.
Marcel Provencher, Wake Forest, NC -
I've been a TPS client for multiple years because their staff is friendly and knowledgeable. If I have an issue with my bike they quickly analyze and provide feedback on what is broken, the impact it has on the bike as a whole and what needs to be replaced. They do full service work even when it is a simple oil change. These guys are great and I always recommend them to people who ask me where to take their bike to ensure it gets the attention it needs! Keep doing it right TPS!
Dave Dorsey, Raleigh, NC -
Just want to say Thanks to Damien and the whole service department at TPS. Needed some upgrades to my 2017 GSX-R 750 and couldn't get in during the week. These guys made it happen on a busy Saturday. Couldn't be happier. Thanks
Neil Antieau, Moncure, NC -
Mason in the service department was great! He deals with customers with integrity and honesty. Even though they did not end up fixing our fourwheeler, he diagnosed the problem and recommended to us the next steps to take. He is an outstanding employee, I wish everyone was more like him!!
-Anonymous -
I had my slide (and then some). Took it into TPS Raleigh and met with Mason in service. Yes, it was totaled. But he was tremendous. What customer service !!! Because of him, frankly, I entertained buying my next bike at all.......and I then did from TPS. I liked my deal and the sales staff was great. But Mason and the service team is why I walked into the sale room. Thx.
-Anonymous -
I never thought that I would ever purchase a motorcycle, at least not before a car. But one day I decided I want a bike. So when driving down the road one afternoon, I spotted TPS. I went in and didn't know much about bikes or buying one for that matter. I had a great salesperson help me out and his name is Travis. Travis was very polite and patient. He was also very knowledgeable! And if he didn't know an answer to a question, he wasn't afraid to seek out help and make sure my questions were answered. Overall he is a great salesman. Anyway, I'm a newb when it comes to bikes and I've been interested in getting a sportbike for a while now. Knowing this, Travis showed me the 2016 Kawasaki Ninja 300. It felt great and did not feel like I thought it would be. It is actually quite comfortable. I looked at others, like the ZX-10R and Travis did not pull any punches when saying as a new rider you don't want to start on that. I respect that he was not being a "salesman" and going ahead with letting me get that. Eventually I did buy the 300 and I have loved it!! It's a great commuter bike for sure and is perfect for a newbie. I've been riding the 300 for a couple of months now and believe I am ready to move up in power. But still this 300 is an awesome experience for any new rider and I am still very much satisfied with this purchase. I will definitely be coming back. The staff are friendly and they have an awesome selection of bikes.
Hunter Rigsbee, Raleigh, NC -
I've had my KLR 650 serviced at TPS several times. Every time, the staff is stellar, especially Mason Weisel. They are honest and trustworthy and would not hesitate at all in recommending them for service.
Natalie Lew, Raleigh, NC -
Natalie Lew, Raleigh, NC
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I was very pleased with the trade in allowance I was given for my VTX1800. I received $400 more than I asked for! They also got me financed at a rate lower than the Harley Dealers set people up with!I know from experience.I would like to say thanks to Travis and the crew at Team Powersports Raleigh for the experience I had buying my 2010 Harley Heritage from them.I would and have recommended then to my friends and others. Thank you from, Bryan Lauer of Cary N.C.
Bryan Lauer Cary -
LeRon Thomas, durham, NC
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I bought my first bike a couple months ago and ventured into the Raleigh Store to look around and bought a helmet. The salesman was really knowledgeable and helpful. After riding my bike I wanted to get it serviced so I called in and talked to Mason and he was really helpful and recommended I bring my bike in for a service since I bought used. I did as recommended and very glad I did. Mason walked me through what my bike needed and was very helpful. I never had anything other than trust in what he recommended and when I got my bike back from the changes, it rode like a dream! Thanks TPS and Mason and your team. Great job and great service!!
Rick Marino, Raleigh, NC -
Mason and the service team are top notch and provide awesome customer service.
Milton Gonzlez Jr, Raleigh, NC -
darius in sales rocks !!! the whole team is excellent purchased 2009 Yamaha 950 tourer,love it.will tell all my friends.keep up the great work !! a+++++++
jeff hughes, apex, NC -
Worked with Darius to purchase an amazing Suzuki DRZ400sm. Team powersports is the best place to buy a bike, they go above and beyond. Amazing staff, amazing products.
Ethan Ingalls, Wilmington, NC -
I purchased a 2013 suzuki hayabusa from here and got a great deal with great customer service. Thanks Sev!!!
-Anonymous -
The staff was great darrius and the finace manager were great next is a bike for dad
cory hilliard, durham, NC -
I am very impressed with the quality of people that you have at your dealership. Mr. Donald Butcher assisted me on my purchase of my new Goldwing. There was no stress, no high pressure just a extremly pleasant buying experience. Thomas in parts is very knowledgeable,and will go out of his way to make sure that you are completly satisfied. Mr. Dean, knows Gold Wings inside and out. I feel ,as if I can ask any questions to anyone, and feel safe with their answers. I will buy all of my parts, clothing and have my service done at Team Power Sports. I will also tell all of my friends about your dealership. Please, continue the excellence in customer support, and customer satisfaction.
Rohn , Raleigh, NC -
Team Powersports is a great place to purchase your next motorcycle. My motorcycle purchase was smooth and effortless. I contribute this to outstanding management and professional salepersons. Donald Butcher was totally professional and very accomodating. I am going to refer my friends and Motorcycle Club members. Keep up good work.
Charles , Petersburg, VA -
I searched 3 different sportbike dealerships in eastern NC and was satisfied with this place from the start. I felt very comfortable and satisfied making my first motorcycle purchase as this place. Great deal and nice people.
Kevin , Goldsboro, NC -
Dear team - i have a 05 FZ1 and everytime i need parts or accessories i think of the great 1st impression i received on my 1st purchase. every time i think of hanging out or any suggestions to add or purchase for my bike i think of our bike place team power sports. your parts team is very attentive and the customer experience is great. Please keep doing what you are doing.
Carlos , Fuquay-Varina, NC -
Salesman-Larry was very helpful and really knows his product lines. I enjoyed purchasing the Brute Force 750 Kawasaki ATV---- because of the service I received while visiting the store. I look forward to working with Salesman Larry in the future.
Jerry , Fayetteville, NC -
Thomas in your parts section gave me his card at a gas station, told me if I needed parts to come see him. I Worked with him, he went out of his way to help me with my Harley. Did not think you sold to the Harley crowd.. now I know!! WILL GET MY BUSINESS FROM NOW ON.
Justin , Knightdale, NC -
Everyone an I mean EVERYONE at Team Powersports was very helpful and very friendly. I work in the automotive industry for repair and probably could have been one of their worst critic, from the word hello though they never gave me the smallest chance to be dissatisfied. I bought my '09 Vulcan 500LTD which started from e-mails, phone calls all the way to meeting them face to face for the first time. Informations was happily offered and accepted. Can't say enough about the guys at the Smithfield location..AWESOME AWESOME AWESOME.....Thnx Guys!!!
Donald , Wendell, NC -
GREAT PRICE AND SALES SERVICE.TED JORDAN WAS VERY HELPFUL.
Ken , Castalia, NC -
I worked with Donald Butcher to buy a motorcycle as a surprise for my husband. Donald was so accomodating and a pleasure to work with, and the transaction was completely effortless. Not only that, he had everyone in the store and shop in on my surprise and when my husband and I come in to look at the bike my husband wanted--but didn't know I had already bought--everyone cheered for him. It was wonderful! I highly recommend this dealership. Everyone is professional and accomodating, and I know we'll continue doing business here.
Nancy , Angier, NC -
Just have to say i just got Honda 420 and love it and everyoone a Team power sports were GREAT Couldn't ask for a great bunch of people know how to have a good time while getting the job done
Kevin , Smithfield, NC -
I've not ridden dirt bikes for years and now I'm getting back into motocross with my sons. I needed someone to service my bikes and was referred to Mike Hedley by a mutual friend. I brought my motorcycle in for service and was pleasantly surprised with a wonderful experience. Mike's knowledge of motorcycles is incredible and is passionate about his job. I was extremely impressed with the manner in which he desribed in detail, the work he did on my bike. He also took the time to answer many questions I had about operating and maintaining my bike. I will definitely be a repeat customer to Team Powersports.
James , Sanford, NC -
Phenomenal place. Purchase was smooth sailing with patience and helpful advice from my salesman and when the bike (being my first sportbike) turned out to be too much animal to drive off the lot, they found someone to trailer it to my house in Cary free of charge. Gave me tips on learning and made the whole experience great. Thousands of miles later ... I've had a good experience with their parts / service teams keeping the bike on it's A-game and answering my questions. Love the place!
Jeremy , Cary, ND -
I came from two other shops to Team-Powersports looking a part for my 1976 Honda that no-one seemed to have, Well by the time I arrived at Team-Powersports I had already came to the conclusion that you guys were not going to give me much help either. When I came to the counter, Thomas keeter greeted me, and went straight to work finding my part. We were not able to find the factory part I was looking for but Thomas was able to find an Aftermarket part that would work. He was VERY professional, and will get all my business from here on.
Eric , Raleigh, NC -
Team powersports is a great place to buy parts and bikes. great service to there customers. I will be come back to team powersports will soon
Earl , Fuquay-Varina, NC -
Extremely pleased with the service dept.staff. The service was fast, and I was out within an hour. A.J. was professional and polite. The mechanic that seviced my bike,(I forget his name), was courteous and explained what he had done, and what I should be taking care of in the future. I will definitely be back and refer my friends!!
Jim , Fuquay-Varina, NC -
Purchased a used bike. Good service,fast,very professional. Well pleased with the whole experiance.Motorcycle was in great condition like the web page said.Would buy again ..
Joe , Clayton, NC -
This was by far the best buying experience I have ever had from a vehicle dealer of any sort. Fast and courteous service were greatly appreciated. The staff went out of their way to make sure the customer was accomodated. Thank you.
Jeromy , Sanford, NC -
it was a good overall deal
Jeremy , Clayton, NC -
Thank's to Kim my salesperson for making my buying expirence quick and easy and willing to work with me so i could drive off with it the same day i will definetly recomend you guys whenever someone wants to buy parts or a new ATV or any kind of bike thanks again for making my exprience great.
Justin , Benson, NC -
THIS IS A GREAT PLACE TO SHOP FOR A NEW MACHINE PART SERVICE AND ADVICE EVERY PERSON IN THIS BUILDING IS NICE AND WILLING TO HELP YOU NO MATTER IF YOU ARE BUYING GETTING PARTS DOESNT MATTER HOW LARGE OR SMALL ALL PARTS ARE TO GET BACK TO RIDING THANKS TO JUSTIN FOR HIS HELP WITH MY SALE TO MAKE IT QUICK AND EASY THANKS TO THE WHOLE STAFF FOR THERE HELP.
Tambra , Raleigh, NC -
I HAVE BOUGHT SEVERAL PARTS FROM TEAM POWERSPORTS.THE PARTS DEPARTMENT WAS VERY HELPFUL ON THE PARTS I NEEDED.AND THE SERVICE DEPT,GAVE ME VERY PROMT SERVICE.I WILL KEEP COMING TO TEAM POWERSPORTS.
-Anonymous -
I left another much closer Honda dealership due to poor service about 3 years ago. Team Power Sports makes me and my Goldwing feel like 'GOLD'.
Ted , Raleigh, OH -
your place is awsome i love your store
Tyler , Garner, ND -
Thomas Keeter was my sales associate, he was very polite and knew his atv's. He was very patient with me and my 4 kids while working out a deal. Thomas was not pushy and very helpful.
Roy , Smithfield, NC
I gotta hand it to the team at TPS - everything was super quick and easy to do. Both times we've bought a bike here it was started and finished in under an hour. Everyone in the store has a great personality and is always fun to chat with about bikes. If I ever were to buy a 3rd bike, it would absolutely be here.